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Director General's Message

​​It is indeed a great pleasure to welcome you to the new website of Ras Al Khaimah's Customs Department. This updated facility will provide improved information and guidance with a new approach and horizon to achieve constructive and effective communication with our valued customers.

Through our Vision, we at RAK Customs seek to achieve leadership in the provision of customs services, supporting a safe, economic society. Continuing with our clearly defined Mission, the Department strives to provide customs services that exceed our customers' expectations, according to customs legislations, consistently contributing to support the security and economy through the optimal investment of resources. 

The Customs Department is one of the earliest local Government departments to be established in Ras Al Khaimah and continues to record many achievements in the continued progression of the Emirate's prosperity. RAK Customs Department seeks to maintain its leading position and keeps up to date with the latest developments in modern communications and connectivity with our customers. With this in mind, we are continually improving our electronic services and e-transformation to speed up the completion of transactions as well as overcoming other obstacles which might cause delays in customs procedures. 

In fact, our aspirations know no boundaries, and our efforts will be focused on our contribution to the security of the United Arab Emirates and support for the economic system which completes the overall success of the country. RAK Customs has further additional responsibilities which include patronage and support for several community activities, including the enforcement of controls with regard to counterfeit items that contravene Intellectual Property Rights.


Director General