To protect the society from prohibited items,
facilitate the movement of legitimate trade, and ensure a competitive economy
for the Emirate of Ras Al Khaimah so as to achieve customer happiness.
A leading customs administration in protection
of society, supporting a sustainable and competitive economy with innovative
tools and excellent partnerships.
1- Leadership: We support with all our capabilities and resources the holding of a leading global standing in all our operations and services.
2- Governance: Accountability, transparency and integrity will be the governing standards of all our operations and relations with all stakeholders.
3- Innovation: We promote a culture of innovation within the work environment, and integrate innovative tools in all our daily operations and activities.
4- Happiness and Positivity: Maintaining a positive work environment supported by institutional capabilities that are dedicated to bring happiness to customers.
5- Sustainability: Focusing on achievement of stable and sustainable ground-breaking results driven by efficient and effective flexible institutional capabilities.
6- Strategic Alignment: We will work together as one team to achieve our goals in alignment with the Government's vision, ensuring enhanced strategic targets.
- Reinforce the customs security system in order to ensure the sustainable security of society
- Develop customs work and enhance competitiveness
- Promote both strategic relationships and partnerships
- Enhance the revenue and its sustainability
- Boost investment opportunities in Ras Al Khaimah together with the partners
- Support the Government's trend towards minimizing expenditures and maximizing revenue
- Achieve environmental and social sustainability
- Create an innovative working environment which supports the Government's trends and strategies
- Assume a leading community role in promoting a culture of innovation
- Enhance a positive and happy work environment
- Consolidate a culture of futuristic thinking and future foresight within the Department
- Establish a leading governmental model in investing in human capital